RESPONSIBILITIES

FIELD TEAM MANAGEMENT

• Support recruitment, onboarding, and performance monitoring of Field Officers.

• Supervise and mentor Field Officers.

• Plan and supervise Field Officers’ work in operational locations, ensuring activities are feasible, safe, and aligned with REACH and ACTED standards.

OPERATIONAL SYSTEMS AND PROCESSES

• Strengthen internal processes to improve efficiency and quality of field operations.

• Ensure adherence to organizational policies, including ethical standards.

TECHNICAL OVERSIGHT

• Ensure data collection activities meet technical standards and timelines.

• Review and validate field data for accuracy and usability for the broader IMPACT team.

DATA PROTECTION & SENSITIVE INFORMATION

• Ensure all data collected in the field is stored securely and handled according to internal protocols and standards.

• Maintain confidentiality of sensitive information, particularly given the administrative and security sensitivities in Sudan.

• Train and supervise Field Officers on data protection practices and safe handling of sensitive information.

• Monitor compliance with internal and donor requirements regarding data management.

CONTEXT MONITORING

• Maintain situational awareness of access, security, and field risks.

• Monitor evolving conditions that could affect data collection or staff safety.

COORDINATION

• Liaise with ACTED teams to manage logistics, security, and administrative arrangements.

• Build a network of contacts at other humanitarian agencies to coordinate field activities and share information.

• Provide inputs to wider humanitarian coordination bodies, when necessary, ensuring REACH activities complement other initiatives.

NEEDS IDENTIFICATION

• Identify gaps in humanitarian information across Sudan.

• Initiate or coordinate assessments to address gaps and support planning and prioritization, where possible.

REPORTING AND COMMUNICATION

• Provide regular updates to IMPACT and ACTED Sudan management and technical teams.

• Document operational challenges, lessons learned, and recommendations for improvements.

• Ensure smooth information flow between field teams and the broader IMPACT Sudan team.

REQUIREMENTS

• Education and Experience:

• University degree in relevant field.

• Minimum 3-5 years of experience managing field operations in humanitarian or development contexts, ideally in Sudan or similar conflict-affected settings.

• Demonstrated experience supervising field teams conducting assessments, monitoring, and data collection activities. Desirable: previous experience with IMPACT.

• Proven experience establishing or strengthening operational systems and processes in a multi-site field operation.

• Experience exercising operational judgment to prioritise field activities and allocate resources effectively.

• Technical and Analytical Skills:

• Strong understanding of humanitarian information management, assessment methodologies, and data quality assurance.

• Ability to analyse field data, identify gaps, and translate findings into actionable recommendations for operational and programmatic planning.

• Proven skills in mentoring, coaching, and building the capacity of field staff to deliver high-quality outputs.

• Context, Security, and Access Monitoring:

• Experience with context analysis, operational and security risk assessment, and access monitoring in complex humanitarian settings.

• Ability to identify emerging risks or constraints and advise field teams and management on mitigation and contingency measures.

• Experience managing complex security issues in the field.

• Operational and Coordination Skills:

• Experience managing logistics, security, and administrative support in challenging or constrained environments.

• Strong ability to liaise and collaborate with multiple stakeholders.

• Experience contributing to humanitarian coordination fora, ensuring REACH operations complement broader sector/cluster activities.

• Data Protection and Compliance:

• Knowledge of data protection protocols, safe handling of sensitive information, and ethical field practices.

• Experience implementing secure data storage and management systems in operational settings.

• Languages:

• Required: English (full professional proficiency)

• Desirable: Arabic.

COMPENSATION & BENEFITS

• For this position, salary between 3’180 CHF and 3’240 CHF monthly (before income tax), etc as well as a monthly living allowance of 300 USD NB - IMPACT salaries are strictly determined by our salary grid depending on the grade of the position and the level of education of staff. A location-dependent security and/or isolation adjustment is then applied as a recognition that some staff are required to work in difficult places where living and working conditions are much more difficult than elsewhere.

• Accommodation and food provided in the guesthouse.

• Enrolment in Swiss private pension fund (Swisslife – approx. 9.975% of staff gross salary), health insurance, life insurance and repatriation assistance

• Flight tickets every 6 months & visa fees covered (in-country travel costs and professional expenses are fully covered)

• Contribution to the luggage transportation: between 20 and 100 kgs, depending on the length of the contract (+ luggage and personal property insurance)

• Annual leave of 36 days per year. Public holidays of the country of assignment. Family/compassionate leave when applicable.

• Predeparture induction - 3 days at IMPACT Initiatives’s HQ in Geneva + one week pre-departure training in ACTED HQ in Paris, including a 4-days in situational security training;

• Enrolment in IMPACT Initiatives Research Foundational Learning Programme within the first 3 months from the start of contract.

• IMPACT prioritizes the psychological safety of its staff and the health insurance provided covers, among others, up to 1000 € per year of psychosocial counselling fees.