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Technical Integration Specialist- Automotive Industry

  • Bengaluru, 560001

  • CDI

  • 13/06/2024

Description

Do you want to be part of a cutting-edge revolution that's redefining the automotive industry? If so, look no further. At CarCutter, we don't just offer a product, but a vision.

Backed by Diffusely, the global leader in image quality, CarCutter is the leading  automotive tech-based image solution offering a game-changing SaaS product to car dealerships and marketplaces.

We are at the forefront of innovation, providing AI-driven technology that is reshaping the car selling experience, capturing attention, and driving sales like never before.

Visit our websites to learn more about us: www.car-cutter.com / https://diffuse.ly/

Mission

Location: Bengaluru

Key Responsibilities:

  • Overseeing the end-to-end provisioning process for new customers, ensuring timely and accurate product delivery.

  • Collaborating with sales and CSM teams to understand customer requirements and tailor provisioning processes accordingly.

  • Handling communication with third-party companies to ensure our product is well integrated into our customers' environments

  • Handling escalations related to provisioning issues and working towards prompt resolution.

  • Coordinating with technical teams to manage technical aspects of product deployment and integration.

  • Staying up-to-date with automotive industry trends and technologies to continuously improve the provisioning process.

Profil

Hard-Skills: 

  • Completed technical education and solid IT experience.

  • Technical Proficiency: Strong understanding of product-specific technologies and systems relevant to provisioning. 

  • Software Tools: Proficiency in using provisioning software, CRM systems (e.g., Hubspot), Data analysis (e.g, Excel, SQL, Looker), API Platforms (e.g, Curl, Postman)

  • Technical Integrations: Experience with integrating software products into diverse customer environments, including knowledge of APIs/Webhooks, Cloud services, and files delivery.

Soft-Skills: 

  • Strong communication skills and customer-oriented thinking 

  • Ability to empathize with customers and identify needs                  

  • Ability to manage multiple projects simultaneously, with skills in planning, execution, and monitoring.

  • Strong skills in creating and maintaining detailed process documentation and training materials.

  • Strong analytical and troubleshooting skills to identify and resolve provisioning issues.

  • Flexibility: Ability to work European market hours to effectively communicate and collaborate with customers and teams across a different time zone.

Why to Apply: 

If you are looking to gain experience in an international, creative and dynamic environment in the automotive world, please submit your resume and we look forward to hearing from you!

Join Carcutter by Meero and help us transform the Automotive photography industry with Carcutter!


Hiring Process : 

  • A first call with a member of our Talent Acquisition Team

  • Technical discussion with one of our Technical Specialists

  • Meeting with the Customer Success Manager Team Lead

  • Welcome aboard!