Account Manager ITALY
Description
OUR JOB
Augmented payments - augmented results for demanding merchants
Behind every transaction there is a growth opportunity. As a global payment partner, we make the most of data to provide a responsive solution that perfectly fits our merchants needs.
🚀 Our mission ? Propel the growth of our merchants, whatever their sales channel
💡 How ? By boosting their sales while protecting against fraud and giving them access to usable insights to improve conversion, revenue, and long-term loyalty.
💻 With what means ? We develop cutting-edge technologies, integrated in a unique and responsive solution, capable of adapting to the needs of any European merchant.
Hundreds of companies, from merchants to marketplaces such as Franprix, The Kooples, Promod, Oxybul or Fauchon, already trust us to build the best payment experience together - why not you?
The payment strategy goes to the next level with HiPay 💳🚀✨
OUR IDENTITY
Definitely digital and innovative, HiPay is a company with active employees where words like “inventiveness”, “accountability” and “solidarity” have a full meaning.
WHAT WE OFFER
Join a growing company
Set daily challenges
A personalized onboarding process
Developing in an international context
Working but not only: Share, Exchange and laugh
Mission
YOUR (FUTURE?) JOB
This position is based in Milan and reports to the General Manager of Hipay Italy. The Account
manager will be linked to the Commercial Direction and will work on players from the world of
e-commerce.
Your main missions will be:
Management and development of the current portfolio
Optimization of current customers relations
Management of analysis to carry out Business Reviews with merchant
Identification of up-selling opportunities
Management of all customers issues
Profil
YOU ARE A GOOD FIT FOR THIS POSITION IF...
You have experience in account management and are interested in e-commerce or payment industry
You have excellent problem solving, presentation, analytics and communication skills
You are self-reliant, adaptable, result and customer focused
You are a good team player
You are known for your high energy & passion for the digital industry
You have knowledges or interest of the fintech world
You are able to take initiatives and be proactive
Flexible, informal and professional : it’s you !
You feel comfortable by using informatic tools like Office Pack or Google tools
RECRUITMENT PROCESS
First interview with a Key Account Manager and the People & Office Manager
Second interview with a Talent Manager based in our French Office
Last interview with the General Manager of Hipay Italy and/or the General Manager of HiPay Portugal
LOCALISATION
Our office is in Milan.