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[INDIA] Sales Engineer - Western India

  • Thane, 421392

  • CDI

  • 18/10/2023

Description

As a high-tech company based in the Grenoble area (France), we, BioLogic, design, manufacture and market measurement instruments in the field of fundamental electrochemistry and energy storage to research laboratories and manufacturers. 

With 220 employees worldwide, we are experiencing strong international growth (6 subsidiaries abroad and a distribution network) ; more than 90% of our business is exported. 

BioLogic is a company which values collaborative work, and the commitment of its employees as much as the respect of their work/life balance and working conditions.

Mission

To support our business growth in Western part of India, we are looking for a Sales Engineer who can provide technical service support to our customers in the region.

Reporting to: National Sales Manager

Location: Mumbai

Your Duties Include:

·         Acquire an excellent understanding of our products and its applications.

·         Build visibility, develop the markets, improve network, and sell products in the assigned region with minimal supervision.

·         Take ownership of end-to-end sales process, from generating sales cases and understanding customer application and budget, to final PO, coordinating delivery, installation, and payment completion.

·         Follow through for tenders, timely update on tender publication, provide technical compliance documents and price bid, coordination with internal team for tender submission before deadline, discussion for post-tender negotiation and documents and communicate to get final order.

·         Use CRM platform to maintain customer/prospect database with contact details and field of application and regularly update activity details.

·         Regular sales update meetings with your manager to update on sales cases and sales forecast in CRM.

·         Engage with stakeholders both internally and externally and work in sync with the BioLogic team.

·         Achieve order booking & sales target, maintain discipline in reporting to the management.

·         Build strong client relationships including through digital platforms as required.

·         Engage with sales coordination team for creating quotations as per customer requirements and budgets, with contact details and terms like payment and delivery.

·         Perform instrument installations, service activities and preventive maintenance in your region as required with assistance from our customer support team.

·         Manage communications with customers to ensure issue resolution to assure customer satisfaction.

·         Stay current with trends and competitors to identify and recommend improvement in products.

Profil

Requirements:

·         Experience: 5+ years in Institutional sales and service, Industries, R&D Centres

·         Education: B.E / B.Tech. in Electrical or Electronics; MSc. Chemistry, Physics, Electronics.

·         Language: Fluency in English, Hindi

·         Travel required – up to 75%

·         Excellent communication and organizational skills.

·         Ability to learn and pick-up troubleshooting skills quickly and can handle service issues independently.

 

Preferred:

·         Experience in the field of analytical instruments is preferred.

·         Knowledge of Electrochemistry, Battery Testing, will be an advantage.

·         Basic knowledge in MS Office, including Word, Power Point, Excel

 

Skills:

·         Troubleshooting and tracking instrument issues.

·         Problem solving & analytical mindset.

·         Ability to build relationships and handle complex situations.

·         Proactive and has an eye for details.