Technical Account Manager (M/F)

Contrat à Milano, 20122 - CDI - 10/11/2020

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                                                                            💳🌍💡🎯 OUR JOB 💳🌍💡🎯

HiPay is a European Fintech specialized in Omnichannel payment solutions.

As an innovative player constantly evolving, we support more than 4 000 merchants in France and abroad.

Our idea is simple: offer a global package, powerful and innovative allowing our merchants to provide a fluent purchase process and a pleasant shopping experience.

More than just a payment service: we use the power of payment data and offer our merchants a deep knowledge of their clients.

Click & Collect, web-to-store/store-to-web : you may have recently used our services without knowing !

More information: careers site 

                                                                              🤙🚀😀 OUR IDENTITY 🤙🚀😀

Definitely digital and innovative, HiPay is a company with an active group where words like “agilty”, “benevolence”, “sharing” or “independence” have a full meaning.

                                                                      🙋‍♀️ 🌎🙋‍♂️💥 WHAT WE OFFER 🙋‍♀️ 🌎🙋‍♂️💥

  • Join a growing company
  • Set daily challenges
  • A personalized onboarding process
  • Developing in an international context
  • Working but not only: Share, Exchange and laugh
  • Animated lunches, afterworks and parties all year long

                                                                                   🤓🏹🎯 YOUR (FUTURE?) JOB 🤓🏹🎯

After an intensive training with your Parisians colleagues:

Support: Provide troubleshooting and technical support via phone, web-based tools and email to worldwide e-commerce actors using HiPay’s solutions.

Consulting: Build and maintain long-lasting relationships with key merchants to give them advice regarding the best implementation practices and also address specific requirements.

                                                              🎯 YOU ARE A GOOD FIT FOR THIS POSITION IF... 🎯

  • You have a background in problem analysis and resolution of software problems.
  • You’re familiar with internet technologies and you have knowledge of customer relations technical processes (such as SQL / HTML / JavaScript / PHP).
  • You’re innovative, have a strong problem-solving capabilities and you’re able to adapt to new processes and procedures quickly while dealing with many varied technical support requests
  • You’re committed, flexible and demonstrate an ability to maintain high levels of productivity with minimal supervision
  • You enjoy working as a team player and are eager to improve your skills, learn from others and share your knowledge
  • You can write scripts in PHP code
  • You’re fluent in Italian and English, additional language(s) will be appreciated.

                                                                                      👉 RECRUITMENT PROCESS 👉

  1. 1st interview with the Senior Head of Italy + 2 members of the french “Business Operations” team
  2. Conducting a test
  3. 2nd interview with a Talent Acquisition Manager

Offre terminée