FR

‎

‎

Retour aux offres

Client Experience Manager Assistant (M/W/X) - Internship - Ibiza

    Description

    Since 2014, we have been transforming vacation home rentals into exceptional experiences, combining the world’s finest properties with unparalleled service.

    In both iconic and surprising destinations, we find the home that perfectly matches each of our travelers. We prepare, shape, and personalize every stay to create a completely tailor-made experience.

    In doing so, we set a new standard in the luxury rental market. We build lasting relationships of trust with our clients.

    Our teams are the cornerstone of our success. They design and craft each journey as a unique project. Our local teams travel the world to handpick the most remarkable homes and provide unmatched hospitality and service in their destinations.

    Avantages

    - Tickets restaurants
    - Remboursement des transports à 50%

    Mission

    This position is for a duration of 6 months: from March 17 to September 12, 2025.

    Role:

    As a Client Experience Manager Assistant, you will work closely with our Concierge team to assist in preparing exceptional stays for our clients. This internship will immerse you in the world of luxury and allow you to participate in the coordination of tailor-made services while discovering the management of a high-quality network of local partners.

    Objectives:

    1. Support in Client Management and Assistance:

    • Contribute to organizing stays by supporting the coordination of services and experiences for our clients.

    • Assist in the preparation and follow-up of quotes in collaboration with the team.

    • Help update client itineraries in our internal tools.

    2. Development and Enrichment of the Partner Network:

    • Research and identify new local partners to enhance our offerings.

    • Participate in updating and producing catalogs showcasing our services and experiences.

    • Collaborate with the marketing team to suggest updates to destination guides (new restaurants, activities, points of interest).

    3. Administrative Management and Tools:

    • Assist in updating partner information and pricing within internal tools.

    • Support the team in creating and updating communication materials (catalogs, presentations).

    • Participate in the issuance of quotes, invoices, and itineraries.

    Perks

    🎂 1 day off for your birthday

    🍽️ Meal vouchers worth 8€ (50% employer contribution / 50% employee contribution)

    💻 Laptop (Mac)

    📱A business cell phone

    🚀 Year-round events

    Profil

    Education and Experience:

    • Student in business school, hospitality, tourism, or a program focused on project management or luxury 🎓

    • Previous experience in tourism, hospitality, or premium services is a plus 🏖️

    Skills and Qualities:

    • Excellent organizational skills and attention to detail 📋

    • Ability to work as part of a team in a dynamic and demanding environment 🤝

    • Strong interpersonal skills and a passion for client interaction 💬

    • Proficiency in French and English (written and spoken) 🇫🇷🇬🇧. A third language is a plus 🌎

    • Good command of IT tools (Office Suite, particularly Excel) 💻

    All our positions are open, with equal consideration, to candidates requiring specific accommodations related to a disability.