Technical Account Manager H/F

Contrat à Lisboa, 1150-105 - CDI - 24/11/2020


Retour aux offres

💳🎯 OUR JOB 💳💡

HiPay is a European Fintech specialized in Omnichannel payment solutions.

As an innovative player constantly evolving, we support more than 4 000 merchants in France and abroad.

Our idea is simple: offer a global package, powerful and innovative allowing our merchants to provide a streamlined purchase process and a pleasant shopping experience.

More than just a payment service: we use the power of payment data and offer our merchants a deep knowledge of their clients.

Click & Collect, web-to-store/store-to-web : you may have recently used our services without knowing !

More information: careers site 

🤙🚀 OUR IDENTITY 🤙🚀

Definitely digital and innovative, HiPay is a company with an active group where words like “agilty”, “benevolence”, “sharing” or “independence” have a full meaning.

🌎💥 WHAT WE OFFER 🌎💥

  • Join a growing company
  • Set daily challenges
  • A personalized onboarding process
  • Developing in an international context
  • Working but not only: Share, Exchange and laugh
  • Animated lunches, afterworks and parties all year long

Missions

🤓🏹🎯 YOUR (FUTURE?) JOB 🤓🏹🎯

Your missions: 

  • Provide technical and functional advices
  • Advise and suggest onboarding best practices about payment solutions
  • Manage the integration project follow-up of new clients
  • Create and host technical workshops with clients
  • Follow customer deliverables with functional point of view
  • Be attentive to technical evolutions into client information system
  • Respond quickly and efficiently to customer requests during the integration process
  • Manage onboarding project with a focus on internal and cross-team communication

👉 RECRUITMENT PROCESS 👉

1st interview with the Senior Head of Portugal + technical team

2nd interview with a Talent Acquisition Manager

Profil

🎯 YOU ARE A GOOD FIT FOR THIS POSITION IF... 🎯

  • You have a background in problem analysis and resolution of software problems.
  • You’re familiar with internet technologies and you have knowledge of customer relations technical processes (such as SQL / HTML / JavaScript / PHP).
  • You’re innovative, have a strong problem-solving capabilities and you’re able to adapt to new processes and procedures quickly while dealing with many varied technical support requests
  • You’re committed, flexible and demonstrate an ability to maintain high levels of productivity with minimal supervision
  • You enjoy working as a team player and are eager to improve your skills, learn from others and share your knowledge
  • You can write scripts in PHP code
  • You’re fluent in Portugues and English, additional language(s) will be appreciated.

Offre terminée